Three clear steps
How it works
- 1
Copy the exact error or upload requirement from the destination website.
- 2
Choose the photo that failed; Workbox compares it with the parsed limits.
- 3
Download a validated replacement and submit that file to the original form.
What “photo too large” can mean
The message may refer to file size in KB or MB, pixel dimensions, or both. It can also hide a format rule—for example, accepting JPG but rejecting HEIC.
Using the exact wording matters. Workbox separates each requirement and checks the final file against it.
Tips for a reliable upload
- Look near the upload button for allowed formats and maximum size.
- If the site gives an error code without a limit, check its help page before guessing.
- Do not rename .heic to .jpg; the file must actually be converted.
Frequently asked questions
Why is my phone photo too large?
Modern phones capture high-resolution images, often in HEIC or large JPEG files, while forms may accept only a few hundred KB or a couple of MB.
Can I just change the filename extension?
No. Renaming a file does not change its real encoding. Workbox performs a real conversion and validates the output signature.
What if the form gives no limit?
Check the form help text or support documentation. A specific requirement produces a safer result than guessing.